This Privacy Policy describes how Centrrl, Inc. (“Centrrl,” “we,” “our,” or “us”) collects, uses, discloses, and protects information about you when you access or use our Services. By using the Services, you agree to the practices described herein.
1. Information We Collect
- 1.1 Information You Provide
- a. Account information such as name, username, password, email address, domain email used for verification, and Areas of Focus.
- b. User Content, including Signals, replies, images, and posted material.
- c. Communications you send to Centrrl, including support inquiries.
- 1.2 Automatically Collected Information
- a. Device information including browser type, operating system, device identifiers, IP address, and settings.
- b. Usage information such as pages viewed, interactions with posts, follow activity, and access times.
- c. Log data including timestamps, diagnostic information, and performance metrics.
- 1.3 Cookies and Tracking
Centrrl may use cookies, local storage, and similar technologies to operate the Services, analyze usage, avoid account fraud, and support basic functionality. Third-party analytics providers may collect information on our behalf.
2. How We Use Information
- Centrrl uses collected information to:
- a. provide, maintain, and improve the Services;
- b. operate core features including feed delivery, posting, replies, Centers, and verification;
- c. prevent fraud, abuse, and technical issues;
- d. understand usage trends and maintain platform integrity;
- e. communicate with you regarding updates, changes, or support;
- f. comply with legal obligations.
3. How We Share Information
- Centrrl may share information in the following circumstances:
- a. With service providers assisting in hosting, analytics, email delivery, and technical operations;
- b. When required by law, subpoena, or legal process;
- c. With law enforcement or regulatory authorities when we believe disclosure is necessary to protect safety, rights, or property;
- d. In connection with a merger, acquisition, financing, or sale of company assets;
- e. With other users, to the extent content is posted publicly or interactions are visible on the platform.
Centrrl does not sell personal information.
4. Domain Verification
- When you verify a domain, Centrrl may store metadata confirming that you completed a verification email exchange. We do not store or access your third-party email account. Verification badges simply indicate that the verification email process was completed successfully.
5. Data Retention
- Centrrl retains information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymize or aggregate data for analytics.
6. Data Security
- Centrrl employs industry-standard administrative, technical, and physical safeguards designed to protect personal information. However, no system is entirely secure, and Centrrl cannot guarantee absolute protection of data.
7. Your Choices
- a. You may update account information through your profile settings.
- b. You may delete content you have posted, subject to caching and retention for legal purposes.
- c. You may request deletion of your account by contacting support; deletion may take time to process and may be limited by legal retention obligations.
- d. You may adjust browser settings to block cookies, though certain features may not function properly.
8. Children’s Privacy
- Centrrl does not knowingly collect personal information from individuals under 16. If we learn that such information has been collected, we will delete it promptly.
9. International Users
- If you access the Services from outside the United States, you consent to the transfer, processing, and storage of your information in the United States and other jurisdictions with privacy laws that may differ from your own.
10. Changes to this Privacy Policy
- Centrrl may update this Privacy Policy periodically. When changes are made, the updated version will be posted with a revised date. Continued use of the Services constitutes acceptance of the updated Policy.
